The Candela GentleMax Pro is a trusted, state-of-the-art laser treatment used to safely and effectively treat a wide range of skin concerns. Whether you’re looking to treat rosacea, remove spider veins, or tackle pigmentation, this powerful system can deliver high-energy long pulses that penetrate deep into the skin to destroy the excess pigment. It combines two types of laser wavelengths to suit different skin tones and conditions, all while keeping your comfort in mind. With built-in cooling technology, treatments are gentle on the skin. Backed by scientific research and loved by professionals, GentleMax Pro offers personalised results for smoother, clearer skin – with minimal discomfort and downtime.

This laser facial treatment can treat:

• Sun damage treatment/sun damage on the face
• Sun spots
• Uneven skin tone on face
• Freckle removal
• Solar Lentigo
• Sun damage on decolletage
• Sun damage or sun spots on hands or forearms

Please note we can not treat Melasma – this is best treated with either the SkinStorm or prescriptive skin care such as Dermatica or Skin & Me.

Complimentary consultations may be required for new customers with laser pigmentation removal, please book your free consultation here under ‘Pigmentation Laser Consultation’

Face

• Full Face (pigmentation + fine lines):30–40 minutes
• Cheeks or Forehead only: 15–20 minutes
• Periorbital (around the eyes): 10–15 minutes
• Upper lip / lower face fine lines: 10 minutes
• Pigmented spot treatment (individual lesions): 5–15 minutes, depending on quantity

Neck & Décolleté

• Neck (texture + pigmentation): 20–25 minutes
• Décolleté/chest: 25–30 minutes

Hands

• Both hands (sun damage & age spots):10–15 minutes

Targeting stubborn sun damage, age spots, and pigmentation irregularities.

Targeting both skin texture and pigmentation concerns.

Before Your Treatment – What You Need to Know

To get the best results and avoid irritation, please follow these simple steps:

• Avoid irritating your skin – Don’t intentionally tan or use harsh skincare products leading up to your appointment.
• Use sun protection – If you’re outside during the day, wear sunblock to protect your skin.
• Stop using strong skincare products – Pause products like retinoids, exfoliants, or acne treatments for 2–3 days before your treatment.
• Come with clean skin – Make sure the treatment area is free of makeup, lotion, perfume, powder, or oils. Just freshly washed skin is perfect!

*Specific treatments may require addition preparation instructions

Aftercare Tips – What to Expect and How to Look After Your Skin

To help your skin heal and get the best results, follow these simple steps:

• Redness and swelling are normal – Your skin may look red and feel a bit swollen, like a mild sunburn. This usually fades within a few hours, but the redness might last up to 2–3 days.
• You may feel a sunburn-like sensation – This is common and should ease after a few hours.
• We may use a cooling method – Right after your treatment, we might apply something cool to keep you comfortable.
• Soothe your skin if needed – You can gently apply a soothing product like aloe vera gel to help calm the area.
• Stay out of the sun – This helps prevent dark spots or uneven skin tone after treatment.
• Always wear sunscreen – Use SPF 30 or higher daily while your skin heals.
• Pigmented spots may darken at first – This is normal. The area may look darker for a few days, then flake off like dry skin over 7–10 days.
• Don’t pick or scratch the skin – Let it heal naturally to avoid scarring or irritation.
• You can bathe as normal – Just treat the area gently for the first 24 hours, like you would with a sunburn.

*Specific treatments may require addition aftercare instructions